13 years professional experience in leading and managing User Experience & design driven Product Innovation for Web, Web 2.0 , Desktop and Mobile (iPhone, Blackberry Storm) products.
Presently working as Manager- Product Experience, R&D Product Management team with Cisco, Bangalore. Responsibilities include a mashup of Product Management, User Research & Experience and Front-End Development.
Education
Bachelor of Science (Visual Communication), Loyola College, ‘96
Post Graduate Diploma in Business Administration (Marketing), ‘04
User Experience & design driven Product Innovation
Expertise in evangelizing & implementing user-centered design strategies, processes & participatory design methodologies, both within and across organizations
Researched, probed & gathered user requirements through user & stakeholder interviews and surveys.
Reviewed, analyzed and mapped business requirements to design-strategies through competitive analysis, prototype-design, validation and iteration.
Designed object models, task flow & process flow maps, wire frames, visual design & conducted UI assurance.
Planned, facilitated, data-logged usability-lab tests with end-users and proposed design recommendations based on test findings.
Product & Process Management
Thorough exposure to Six Sigma, Velocity, Agile/Lean processes, Metrics based management etc.,
Persuasively negotiated and influenced product vision, strategy and requirements by collaborating with cross-functional teams including developers, product managers, business analysts & clients.
Exposure to a variety of domains like Online Business Collaboration, Enterprise Servers, Aerospace, Automation & Control Systems, Building Security Solutions, Engineering IT, B2C & B2B, Portals, Online Advertising etc.,
Exposure to designing client-sided scripting components and widgets for Rich/ Web 2.0 Applications using front-end technologies like XHTML, CSS, DOM, JavaScript & AJAX
Designed “single page interfaces” using UI Libraries like YUI, ExtJS et al
Conducted multiple live-demos & training programs on Usability, Interaction Design, Web 2.0 Layouts, at a variety of educational institutions and unConferences