Six Sigma is both a Metric & a Process
See what Cooper has to say about using Six Sigma in Interaction Design. >> Click here
The newsletter talks about What is Six Sigma, Evolution of Six Sigma, DMAIC process followed in Honeywell, GE etc.,
and also about the drawbacks of these processes and methods by which these drawbacks can be overcome.
Six Sigma works for well certain companies. Some companies have inherited their ‘Manufacturing Mindset’ to Software development. Cooper talks integrating his Goal Directed Design methodology with Six Sigma processes for designed software.