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Confusion with Digitszz and Decimelszz

It was a late afternoon on a holiday in Pune. After hogging some yummy Rajasthani Thali and a restful Siesta , I realized that it was time to pay up my credit card bills. And so, i fired up a laptop and logged on to www.citibank.in to payup my credit card bills online.

After transfering the monies, i went back to the homepage, only to notice that my bank balance was marked in red color and was running in negative. Instead of 18k, I ended up transfering a lakh and 80k! Didnt even realize my folly when “180000.00″ displayed for review on the review/confirmation page. The rest of the money was transfered from my “Ready Credit” Account.

Recommendation : Well, i am not going to blame Citibank for this (They were nice enough to get this fixed quickly) or rant over the absence of “UNDO” button. Its my fault. I outta be careful while transferring money online.

However, what i recommend to the folks at Citibank is that, the amount entered as numerals (in the prev page) can also be displayed as text and highlighted, on the confimation/review page to further prevent errors.

180000 – One Lakh and Eighty Eighteen Thousand Rupees only

Just like how we also write the amount textually on cheque leaves in the Real World.

 

4 Responses

  1. Hmm that seems to be a nice idea. Whatever you did is one of my worstest nightmares.

  2. archana

    hey…something on similar lines happened to me..i was traferring some money from one account to another (thankfully my own) and I had entered 10000 instead of 1000…that too in dollars…:) can u imagine…i realized it a little before I clicked transfer. thats when I was thinking of similar options …good u came up with this one.

  3. v.sreenivasan

    Muthu,
    You are still not out of the confusion of decimeszz.. becos even while writing in words you have written as “eighteen” thousand instead of “eighty” thousand. Hats off to cool guys in Citicorp!! Better u use voice mail and spell it too!!

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