in User Centered Design

Duplicate charge alert

Often, credit card charges are duplicated erroneously by merchants . While some banking websites like Citibank, Amex lets you dispute these duplicate charges online, i was thinking more on the lines of a new feature that would alert the merchant and the credit card holder, through e-mail and/or SMS, whenever a same value gets doubly charged by the same merchant on the same date for the same credit card.

Written By:

One Comment

Add a Comment