Archive for the ‘Usability’ Category

Genius of the Web Award or the Usability Joke of the Year?

Monday, October 22nd, 2007

“The Best Government and PSU Site award was given to IRCTC India” by “Genius of the Web“. Here’s the Case-Study and Selection Criteria“. (don’t miss reading “Parameter Set 3: End-user Experience”) This CLEARLY illustrates the need for organizations like UPA Bangalore and Chi-Bangalore to vehemently evangelize usability, not ...

My views on Usability in India

Tuesday, October 9th, 2007

Along with Amit Pande, Sridhar Marri and Param, I was interviewed by Shazeeye Kirmani and spoke about emerging usability trends in India.

Undo Sent Mail

Monday, August 13th, 2007

Heuristic : Ease of Error Recovery Many a times, after sending an e-mail, Users realize that they’ve done a terrible mistake and would want to “UNDO” the same. Thanks to the dynamic client sided validation, one need to type the entire e-mail addresses of recipients and instead choose from a ...

Article on Usability

Tuesday, May 8th, 2007

Here’s an interesting article “Usability: Making Innovation Truly Effective” on , IT Magazine’s May 2007 issue. And for some shameless self promotion, i was quoted in this article. I also gave an example- scenario to highlight usability bugs that Users face, while booking online “Return Tickets” at the ...

Confusion with Digitszz and Decimelszz

Friday, May 4th, 2007

It was a late afternoon on a holiday in Pune. After hogging some yummy Rajasthani Thali and a restful Siesta , I realized that it was time to pay up my credit card bills. And so, i fired up a laptop and logged on to www.citibank.in to payup my ...