Archive for the ‘Voice of the User - VOU’ Category

Duplicate charge alert

Tuesday, March 4th, 2008

Often, credit card charges are duplicated erroneously by merchants . While some banking websites like Citibank, Amex lets you dispute these duplicate charges online, i was thinking more on the lines of a new feature that would alert the merchant and the credit card holder, through e-mail and/or SMS, ...

Car stuff

Tuesday, February 19th, 2008

Parking : The other day, a friend of mine and me took about 25 mins to commute from Point A to Point B , we used his GPS gadget to find the location, the shortest route et all. We also spent additional 15 minutes looking for an empty parking lot. ...

Cool usable products

Wednesday, December 26th, 2007

Scalable Screens : I’ve always wanted some sorta a scalable/expandable screen on my mobile phone. Here’s a conceptual design solution. Over sized remote : This remote glows in the dark and is over-sized making it easily findable. More cool & usable product concepts. Also see Design at Sun blog

CLI > GUI > CLI on GUI!?!

Friday, November 16th, 2007

Update : Read Enso’s take on Why Quasi Modes are more user friendly than Modes And now CLI gets contextually integrated with GUI! Atleast, that’s what Jono DiCarlo from Humanized has demonstrated through Enzo. All you need to do is press “Caps Lock” key to invoke/trigger the Command Line Interface and start ...

Genius of the Web Award or the Usability Joke of the Year?

Monday, October 22nd, 2007

“The Best Government and PSU Site award was given to IRCTC India” by “Genius of the Web“. Here’s the Case-Study and Selection Criteria“. (don’t miss reading “Parameter Set 3: End-user Experience”) This CLEARLY illustrates the need for organizations like UPA Bangalore and Chi-Bangalore to vehemently evangelize usability, not ...