Product Strategist, Experience Designer & Code Tweaker 

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Home » Archive for category "Voice of the User – VOU" (Page 4)

Archive for the ‘Voice of the User – VOU’ Category:


Shopping Experience in Bangalore Central

Well, Happy Republic Day folks. A 3 day loong weekend, means many things to many people. While most of my friends got outta Bangalore, I decided to stay put this time. My wife’s office is (unfortunately?) just a stone’s throw from Bangalore Central. We couldn’t resist the temptation when we saw that familiar logo with

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Airtel’s IVRS Bill Payment Experience

For the first time, I tried Airtel’s “PHONE PAY” service to pay my Broadband bills. The IVRS user experience wasnt bad at all. If you dont have access to an internet connection and if you dont wanna drop the check at airtel Payment Points and if you havent yet enabled ECS with SI, then this

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Smart Sort on Address/Phone Book

Bug? : Traditionally, Address Books are listed alphabetically in Mobile Phones and Handheld devices. Based on my Frequency of Use, I realized that, (about 90% of the time) i tend to send SMSs, to 10 of my close friends and relatives. Sometimes, zeroing-in on a specific item from this never- ending-alphabetically-sorted-list becomes a pain in

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Navigate using a single finger on Google Reader

On Google Reader, you now can hit the space key to page down and/or move to the next item. This way you can move through your reading list by using only a single finger. Sounds cool! But hey, how do i navigate back?

Next Gen WordPress Blog-theme-editor

I’ve switched over from Movable Type to WordPress about 2 years back. WordPress won “Best Web App of the Year 2004″. WordPress was a lot more easier than Movable Type and their support forums and documentation were very useful. Their famous 5 minute install! was very impressive too. Plugin management was again a lot simpler.

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